Contact us now: 336-671-0852 or (336) 403-4274


  • Flooring & Solid Surface Counter top Inspections
  • Hardwood, Carpet, Woven, Resilient, Laminate, Cork, Ceramic Tile, Rubber, or Specialty Flooring
  • Pre-Installation or Purchase Consultations
  • Failure Analysis
  • Concrete Moisture Testing
  • Commercial/Residential/Hospitality/Institutional/Churches/Medical
  • Servicing South Carolina, North Carolina, Eastern Tennessee, Virginia, & Southern West Virginia
  • Training seminars provided for retail sales people or cleaning maintenance staff on request

Steven Johnston Floor Inspection & Consulting Service DBA A-1 First Impressions Inspections & Consulting

Are your wood floors: cupping, gapping, buckling, discoloring, finish splitting, loose or hollow spots, or other defect or concerns with the wood? Is there a sheen variation? We do offer gloss meter verification.

Is your carpet: delaminating, wrinkling or rippling from not being properly stretched, fading, streaks or other visible texture concerns, pattern match or run off issues, soiling, staining, cleaning issues, raveling, shedding excessively, pilling or fuzzing, seams not holding up or showing more than normal?

Is your vinyl or VCT: releasing from the floor, bubbles in the vinyl, seams separating or opening, other defects or concerns, pattern run off or pattern match issues, sides or corners of VCT tiles raised, peaked, or curling up, tiles loose, LVP floor gapping, failing, or releasing from the floor?

Is your Ceramic tile: cracking, releasing from the sub floor, grout discoloring, cracking, or crumbling, tile falling off the walls, uneven, gloss level variation, or other concerns?

Is your laminate floor: cupping, warping, buckling, separating, seams showing or peaking, planks chipping on the edges, discoloring, gloss level difference or color difference, pattern run off or grain mismatch issues, delaminating, gapping, uneven edges at the joints, or other concerns?

Are your counter tops: separating at the seam, discoloring, scratching, chipping, sink cracked or discolored, cups leaving rings/marks, or warping, coming off walls, cabinets, or other concerns?

Need more information on Cork, Bamboo, Rubber or other Specialty Surface or just wanting an independent consultation before making a purchase to find out more about the options, pro’s & con’s of each, learn questions to ask before making a choice, or just a general informational session to become an informed consumer to make wiser choices before spending your money?

Are you a builder, contractor, retailer, manufacturer, installer, consumer, or other interested party?  Has an inspection been done & you need another evaluation? Do you feel the first inspection is inaccurate or biased? Is there a corrective measure possible & you wish to research this option over full replacement? Do you feel you are getting no where & may need to seek legal action or recourse & need an expert witness?

We do not endorse any one retailer over another, but can help a consumer decide whether to do it themselves, use the store’s contractor, or hire their own. We can help develop a list of things to look for or ask PRIOR to making a purchase & inform them of things to look for during the installation to make sure the contractor is following proper guidelines, or if need be, hire us to oversee the installation process.

Remember, knowledge & information are keys to making wiser choices; if you think education is expensive, try ignorance (or being misinformed). Flooring & other home projects are expensive enough as it is; why add any other costs or frustration to the process by making uninformed choices. Our goal is to see you make wise & informed choices & enjoy your new floor or solid surface counters for year to come.